RIYADH · KINGDOM OF SAUDI ARABIAinfo@wameedalbarq.com+966 56 067 7734PRODUCT ENGINEERINGAI & WORKFLOW AUTOMATIONBOTLITE · WATEEN HMSARABIC & ENGLISH EXPERIENCES
Wameed alBarqCommunication & IT
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SAUDI VISION 2030 ALIGNED · CST-AWARE DELIVERY

Engineering Next-Gen Digital Solutions in KSA.

Empowering Saudi organizations with dependable SaaS, custom information technology, connected operations and source-grounded AI automation.

Explore flagship products Chat on WhatsApp
BotLiteSource-grounded customer support Wateen HMSConnected hospital operations
Purpose-builtFlagship digital products
AR + ENBilingual experience design
Saudi-basedLocal delivery perspective
4 pillarsCore agency services
The Wameed delivery layer

One partner across every critical system layer.

We connect product engineering, automation, infrastructure and interface design to help organizations turn complex operational needs into dependable digital systems.

Explore our capabilities
WAMEED / OPERATIONSLIVE
Connected delivery layer

One partner.
Every critical layer.

Product systemsSaaS
Service pillars04
AI & Automation

Knowledge verified response

Health Operations

Patient accountable journey

Flagship enterprise software

Production platforms.
Engineered in Riyadh.

Two focused products. One shared purpose: give teams the information, control and confidence to run their operations.

Conversational AI

BotLite

Support grounded in your knowledge.

Turn approved FAQs and documents into fast, source-grounded customer answers. Understand where each response came from before it reaches your customers.

FAQ libraryDocument indexingRAG workflowWebsite widget
  • ✓Exact FAQ answers without an AI call
  • ✓Visible routes, confidence signals and source references
  • ✓Test answers in the Playground before publishing
  • ✓Website support available; additional channels on the roadmap
Visit live product Explore BotLite
botlite.co / source-grounded support
BotLite assistant brand illustration
Meet BotLite — explore the interactive demo
Healthcare technology

Wateen HMS

Every patient, bed, bill and team.

One connected hospital operations platform bringing front desk, clinics, wards, pharmacy, diagnostics and finance into the same patient journey.

Hospital operationsRole-based accessMulti-branchAudit trails
  • ✓One complete package without per-seat tiers
  • ✓Booking, live queues, clinical orders and discharge
  • ✓Connected billing, insurance and coverage workflows
  • ✓Facility-specific Saudi integration and deployment planning
Visit live product Explore Wateen HMS
wateenhms.com / hospital administration
Wateen hospital dashboard showing patients, appointments, beds and finance summaries
Official product dashboard · View full resolution
Agency capabilities

End-to-end technology.
Built around your business.

From the first workflow to the production environment, we connect design, engineering and implementation around measurable operational needs.

01 / ENGINEERING

Custom software development

Purpose-built portals, operational platforms and customer experiences, with clear Arabic and English interfaces and maintainable architecture.

Core deliverables

  • ✓Responsive web applications and bilingual user journeys
  • ✓Business APIs and integration architecture
  • ✓Legacy modernization and data migration planning
  • ✓Testing, documentation and deployment handover
Request a technical consultation
02 / INFRASTRUCTURE

Enterprise cloud & security

Cloud foundations designed around your data, service needs and risk profile, with operational visibility from deployment onward.

Core deliverables

  • ✓Hosting and Saudi data-residency option assessment
  • ✓Identity, permissions and secure integration boundaries
  • ✓Backup, recovery and monitoring plans
  • ✓Documented operating controls and support scope
Request a technical consultation
03 / AUTOMATION

Conversational AI & workflows

Build on your approved knowledge to help customers find answers and teams handle repetitive work with appropriate human oversight.

Core deliverables

  • ✓FAQ and document knowledge preparation
  • ✓Source-grounded retrieval and response testing
  • ✓Escalation rules and human handoff design
  • ✓Channel and CRM integration planning
Request a technical consultation
04 / HEALTHCARE

Healthcare systems implementation

Translate clinical and administrative workflows into a connected system, informed by the Wateen HMS patient operations model.

Core deliverables

  • ✓Hospital and clinic workflow discovery
  • ✓Patient, branch and staff-role configuration
  • ✓Billing, coverage and connector scope review
  • ✓Team walkthroughs and rollout planning
Request a technical consultation
Enterprise readiness

Security, governance and confidence.
Designed in from day one.

Technology decisions must fit the organization they serve. We define applicable requirements, implementation controls and evidence with your team before making deployment commitments.

Service continuityDefined around your operations
Information governanceAccess, residency & accountability
01 / CST

Saudi operating context

Telecom and connectivity requirements are scoped using current CST terminology and the needs of each engagement.

02 / ACCESS

Permission boundaries

Roles, authentication, integration credentials and access reviews are planned alongside user workflows.

03 / DATA

Deployment & residency

Hosting location, data handling, retention and backup arrangements are documented for the actual system.

04 / EVIDENCE

Reviewable delivery

Requirements, testing, approvals and handover materials give your team a clear record of what was delivered.

About Wameed alBarq

Local understanding.
Connected engineering.

Wameed alBarq Establishment for Communication & Information Technology is based in Riyadh. We bring product engineering, AI automation and operational systems together for organizations across Saudi Arabia.

Our work spans the customer conversation and the hospital floor: two very different environments that both depend on clear information and reliable handoffs.

Meet your technology partner
Our vision

Useful technology. Lasting capability.

Help Saudi organizations build digital systems that strengthen their teams, improve service and support long-term growth.

Our mission

Make complex operations work better.

Turn real operational needs into clear interfaces, connected workflows and maintainable software, with accountability throughout delivery.

01

Engineering rigor

Reliability, security and maintainability belong in the design conversation from the start.

02

Grounded intelligence

Give teams visibility into knowledge sources, response decisions and the moments that require human judgment.

03

Local partnership

Work with a Riyadh-based partner who connects business priorities with delivery and deployment needs.

Contact

Bring us the hard operational problem.

Tell us what needs to work better. We’ll help frame the right product, integration or modernization path.